WHAT IT is commodity DOES FOR YOU
VOIP PHONE SYSTEMS
Your key goals for your VoIP system:
Find a service provider and plan that gives you what you need for a reasonable price.
A recorded phone menu that’s clear and intuitive.
A complete phone system that will work well and have all the features to make life easier for your employees.
How WE gets you there:
Research and Purchasing
You get a recommendation about the best service provider and plan, and we take care of buying it.
Call Queuing
Call Strategy
A menu that keeps your customers happy
The first interaction your customers have with your company is your menu. We help you design a call flow that is clear and easy to navigate. This includes how many items should be on the menu, how many levels deep the menus should be, and the best wording for scripts.
Phone service setup for in house and remote solutions
Whether you like to stay hands on, or hand off the phone system completely, we have a solution that will work for your company
Custom PBX Integrations
Remote phones
Keep records of call details and contents
You want to know how much time is spent on calls, where calls are coming from, and what is said on those calls.We set up systems to keep track of all this data so you can keep your employees accountable.
An ounce of prevention is worth a pound of cure.
# COUNSELING
As a small biz owner, you may need technology to advise or need to have a second opinion about your IT Managed Services Provider solutions. We have done it for 25 years.
# TRAINING
Technology is easy. The hardest part is people. Operationalizing technology is where we can help. More than 5000 people were successfully trained in the last 5 years.
# EDUCATION
Give small or mid-size businesses solid recipes to select technology or put the right processes in place, this is where we excel.
# SUPPORT
Our unique framework allows you to start for almost free and add more as you need. We will support you from the start and throughout your growth.