If you already a client, please check the Hadbook also, there are three easy and convenient ways to get help:
1. Email
2. Phone
3. Submit a ticket through support service.
“Emergency (or Red Flag) Support” includes Internet down, server down, hackings –anything that impacts the normal functioning of the business and affects revenue and financials.
Once a ticket is created, our Help Desk Manager analyzes the importance & technical details of the case.
Each case is different and needs a custom solution. We will evaluate your current setup and come up with the most secure and streamlined solution to connect all branches of your company.
Our team of professionals will work with you to create a plan that avoids any downtime and potential loss of phone calls during the migration process.
Our years of experience have given us the knowledge and intuition to pinpoint all the problems and black holes in your IT structure. On a quick call we will do a survey, and will discuss your short and long term goals.
Usually within a few minutes – and of course you could check the handbook.
IT is COMMODITY has technicians on-call at all times. There will always be someone ready to assist you.
Sometimes, what you are looking for already exists. Tell us what you would like, and we will see if there are already existing solutions that match your needs.If there is nothing like that in place yet, our team of developers will work with you to build the most effective solution for your business.